Privacy
Policy

Effective Date: January 1, 2025  ·  Last Updated: September 22, 2026
National Personnel Solutions LLC  ·  7901 4th St N #20706, St. Petersburg, FL 33702

This Privacy Policy describes how National Personnel Solutions LLC ("National Personnel Solutions," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit our website, submit a form, apply as a candidate, or otherwise interact with our services. By using our services, you acknowledge the practices described in this Policy.

1. Who We Are

National Personnel Solutions LLC is a Florida-based company providing workforce recruitment solutions across six industry sectors — Private Estates, Estate Care & Concierge, Congresses & Recreational Events, Hospitality & Commercial Services, Facilities & Maintenance, and Construction & Industrial. This Privacy Policy applies to all individuals who interact with our website, contact forms, candidate application portal, and employer client relationships.

2. Information We Collect

We collect the following categories of personal information, depending on how you interact with us:

• Contact & inquiry data: name, company, email address, phone number, and the content of any message you send us.
• Employer/client data: recruitment requirements, service preferences, and billing/invoicing information.
• Candidate application data: full name, email, phone, city, work history, sector and role preferences, availability, CV/résumé, and other professional background details you choose to submit.
• Background & verification data: for certain roles (including Private Estates and Estate Care & Concierge placements), we or our third-party consumer reporting agency vendors may collect background check results, reference check outcomes, and signed confidentiality/discretion agreements. Where a background check is performed, it is governed by a separate, standalone disclosure and written authorization provided to you at the time, consistent with the federal Fair Credit Reporting Act ("FCRA") and applicable state law — not by this Policy alone.
• Property & estate service data: property details, access schedules, and service preferences necessary to coordinate estate care or concierge operations.
• Website usage data: IP address, browser type, device information, pages visited, and cookies used for core site functionality and analytics.

We collect this information when you submit a contact form, apply for a position, request a recruitment assessment, or communicate with our team directly.

3. How We Use Your Information

We use the information we collect to:

• Match candidates to appropriate recruitment roles across all six sectors.
• Process and fulfill employer recruitment requests.
• Conduct or coordinate background checks, reference verification, and safety training.
• Communicate placement details, schedules, and service updates to clients and candidates.
• Send invoices, billing statements, and payment receipts.
• Detect, prevent, and investigate fraud, spam, and abuse of our contact forms (see Section 9).
• Comply with applicable federal, state, and local labor laws (including OSHA regulations) and other applicable legal obligations, wherever in the United States a placement or service is performed.
• Maintain, secure, and improve our website and internal operations.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects without human review.

4. Candidate CV & Document Storage

CVs, résumés, and supporting documents submitted through our candidate application form are stored securely on our servers. These documents are accessed only by authorized National Personnel Solutions personnel for candidate evaluation and placement purposes. We retain candidate records for up to 24 months from the date of submission, after which they are permanently deleted unless an active placement relationship exists or longer retention is required by law.

5. Discretion & Confidentiality: Private Household Clients

For clients utilizing our Private Estates and Estate Care & Concierge services, National Personnel Solutions maintains strict confidentiality regarding the identity, location, and personal details of private residence owners, estate managers, and their households. Information shared in the context of domestic recruitment or estate services is handled with the highest level of discretion and is never disclosed to third parties without express written consent, except as required by law.

6. Children's Privacy

Our website and application forms are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a person under 18 without verified parental consent, we will delete that information promptly. If you believe a minor has provided us with personal information, please contact us using the details in Section 12.

7. Data Security

We implement reasonable technical and organizational safeguards, including encrypted data transmission (HTTPS), password hashing, access controls tied to user roles, rate limiting and spam/bot filtering on public forms, and secure file storage, to protect your personal information from unauthorized access, alteration, or disclosure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Sharing Your Information

National Personnel Solutions does not sell or rent your personal information to third parties for their own marketing purposes. We may share information with:

• Service providers who perform functions on our behalf, such as background check agencies, email delivery providers, hosting providers, and payroll processors.
• Employer clients, to the extent necessary to complete a placement or service request (for example, sharing a candidate's résumé with the employer considering them).
• Legal and safety authorities, where disclosure is required to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of National Personnel Solutions, our users, or the public.
• A successor entity, in the event of a merger, acquisition, financing, or sale of business assets, subject to standard confidentiality protections.

All third-party service providers are contractually obligated to protect your data and use it only for the specified purpose.

9. Cookies, Analytics & Fraud Prevention

Our website uses cookies and similar technologies for three purposes: (a) core functionality, such as issuing anti-spam/CSRF tokens on our contact and application forms; (b) rate-limiting and honeypot fields to detect and block automated bot submissions; and (c) analytics, to understand visitor behavior and improve the site. You may disable non-essential cookies through your browser settings; however, some features of our website may not function correctly without them. We do not use tracking cookies for third-party advertising or cross-site remarketing.

10. Your Privacy Rights

Depending on your state of residence, you may have rights under applicable state privacy laws (such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and similar laws in other states) to:

• Know/Access the categories and specific pieces of personal information we have collected about you.
• Correct inaccurate or incomplete personal information.
• Delete your personal information, subject to legal retention requirements and active service relationships.
• Opt out of any "sale" or "sharing" of personal information. We do not sell personal information and do not share it for cross-context behavioral advertising, so there is currently nothing to opt out of. If you are a California resident, we honor Global Privacy Control (GPC) browser signals as a valid opt-out preference signal, though as noted above we do not currently sell or share personal information for cross-context behavioral advertising.
• Non-discrimination for exercising any of these rights.
• Withdraw consent for processing where consent is our legal basis, or object to processing based on legitimate interest.

To exercise any of these rights, contact us using the details in Section 12. We will verify your identity before fulfilling a request and will respond within the timeframe required by applicable law. You may also designate an authorized agent to submit a request on your behalf.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. If changes are material, we will provide additional notice where required by law. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy, our data practices, or to exercise your privacy rights, contact us:

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend periodic review by a licensed attorney to confirm continued compliance with applicable state and federal law.